Privacy Notice
At Printworks, we place great importance on the confidentiality and security of your personal data in accordance with the Turkish Personal Data Protection Law (“KVKK”, Law No. 6698). This notice explains how your personal data is collected, processed, stored, and shared.
1. Collected Personal Data
Through our contact forms, we collect personal data such as your name, surname, email address, phone number, message content, IP address, and browser information (user_agent).
Additionally, during communication with our customers via WhatsApp or phone, personal data such as name, company information, contact and address details, as well as company tax number and tax office information for invoicing purposes are processed in connection with quotation, order, or production processes.
2. Purposes of Data Processing
- Managing quotation, order, and delivery processes
- Evaluating customer requests and providing feedback
- Coordinating production processes and collaborating with business partners
- Fulfilling legal obligations (invoicing, record keeping, documentation, etc.)
3. Data Sharing
Printworks shares your personal data with third parties only to the extent required for the provision of services. In this context:
- Shipping companies may receive your name, address, and company information in order to complete product delivery.
- For orders requiring printing production, customer-specific designs and production details may be shared with partner printing houses or other manufacturers. In cases where products are produced through our partners and shipped directly, the customer’s name, address, and company details may also be shared with the relevant company for delivery purposes.
4. Online Service Providers
For the purposes of analytics, security, and advertising performance optimization, our website utilizes the following services:
- Google Analytics: Analyzes website traffic and user behavior anonymously.
- Google Tag Manager: Manages analytical and marketing tags efficiently.
- Google Ads: Measures and optimizes digital advertising campaign performance.
- Facebook Pixel: Tracks and evaluates social media advertising effectiveness.
- Cloudflare: Provides security, speed optimization, and DDoS protection.
These services may use cookies and similar technologies. For more information, please refer to our Cookie Policy.
5. Data Retention Period
Personal data is stored for as long as necessary to fulfill the purposes of processing and is deleted or anonymized upon expiration of the relevant legal retention periods.
6. Your Rights
Under the Personal Data Protection Law (KVKK), you have the following rights:
- To learn whether your personal data is being processed
- To request information regarding processed data
- To request correction, deletion, or anonymization of your data
- To object to data processing activities
To exercise your rights or obtain further information, you may contact us via info@printworks.com.tr.